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Aqua Step

Aqua Step

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Extended Warranty

Extended Warranty

Our Extended Warranty for Every Product

Aqua Step comes with a warranty in residential use which covers materials and manufacturing defects. The warranty becomes effective on the date of purchase. In order to make a warranty claim, the original dated invoice, containing a distributor’s stamp must be submitted together with the official Aqua Step complaint form. The warranty is valid for a period of 20/5 years, meaning a percentage depreciation of the product.

What is covered?

  • Waterproof warranty: Aqua Step’s unique benefit is that it is 100% waterproof and will not swell, so it’s the only laminate flooring which is suitable for humidity!
  • Resistance to stains such as ketchup, red wine, fruit, rubber marks.
  • Resistance to fading: Aqua Step contains a UV protectant and will not fade due to sunlight or artificial light.

What is not covered?

  • Unsuitable use, eg. outside applications.
  • Damage caused by spike heel shoes, grit, the lack of protection of furniture, sand or other abrasive materials.
  • Damage caused by natural disasters.
  • Improper installation.

What is excluded?

Aqua Step only covers the replacement of eventual defective goods and does not cover any labor costs and/or other costs than the Aqua Step floor itself.

Testimonials

The finished floor totally exceeded our expectations. The contractor was also very impressed with the aesthetics and ease of installation.

— Arlene S.

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Phone: (781) 938-5665
Fax: 978-938-0043

64 Industrial Way
Wilmington, MA 01887

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